Privacy Policy - Gita Call™

    Poditivity Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the Gita Call mobile application ("App"). This policy applies to users in India, the EU/EEA, the UK, and other global regions.

    1. Data Controller

    Poditivity Private Limited
    Thatti Annaram, Hyderabad, India
    Email: contact@poditivity.com

    2. Data Collected

    2.1 Account Data

    • Mobile Number
    • Email Address
    • Date of Birth (optional)

    2.2 Profile & Preferences

    • Language preference
    • Time zone

    2.3 Usage Data

    • Subscription Status (plan, start/end dates)
    • Call History (timestamps only; no recordings)
    • Device & Analytics

    2.4 Payment Data

    We do not store any card or bank details. Transactions are securely handled by trusted third-party providers.

    2.5 Support Communications

    Name, email, and message content when you contact support.

    3. Purpose & Legal Basis

    PurposeDataLegal Basis (GDPR/DPDP)
    Authentication & Account ManagementMobile number, emailContract performance
    PersonalizationDOB, language, time zoneConsent

    4. Cookies & Tracking

    We use essential cookies/local storage for app functionality and analytics. You may disable tracking via device settings, which may limit features.

    5. Data Sharing

    5.1 Service Providers

    • We work with third-party partners for essential services like payments, analytics, infrastructure, and telephony. These providers receive only the data required to perform their services and are bound by privacy agreements.

    5.2 Legal Requirements

    We may disclose data if required by law or to protect our legal rights, users, or the public.

    5.3 Business Transfers

    In the event of a merger or acquisition, your data may be transferred under confidentiality obligations. We do not sell or rent your data.

    6. International Transfers

    Your data may be processed outside your home country. We apply appropriate safeguards (e.g., Standard Contractual Clauses or equivalent legal mechanisms) to ensure protection during transfers.

    7. Data Retention

    • Account & Subscription: Stored during active use + 12 months
    • Call History: Stored for 6 months, then deleted or anonymized
    • Analytics Data: Aggregated data kept indefinitely; raw data is limited
    • Support Messages: Retained for 2 years for operational and legal purpose

    8. Security Measures

    • We implement industry-standard practices to protect your data, including encryption, access control, and internal safeguards. We continuously assess risks and maintain incident response protocols.

    9. Your Rights

    Depending on jurisdiction, you may have the right to:

    • Access your personal data
    • Request correction of inaccurate information
    • Request data deletion
    • Restrict or object to processing
    • Request data portability
    • Withdraw consent at any time

    To exercise rights, mail us at contact@poditivity.com. We will respond within legal timeframes.

    10. Children's Privacy

    Our services are not directed to children under 18. If we become aware of data collected from a minor, we will delete it upon verified request from a parent/guardian.

    11. Changes to Policy

    We may update this Privacy Policy when necessary. We will notify you via the App or email of material changes. Continued use post-update implies acceptance.

    12. Contact Us

    For privacy-related concerns or requests:

    Email: contact@gitacall.in

    Address: Thatti Annaram, Hyderabad, India, 500068

    Trademark & Copyright Notice

    Gita Call™ and all related features, logos, and branding are the exclusive property of Poditivity Private Limited.

    © 2025 Poditivity Private Limited. All rights reserved.

    Unauthorized use, reproduction, or distribution of any part of Gita Call™ is strictly prohibited and may result in legal action.